Cirque Bouglione USA LLC DBA Cirque de Paris (CDP) Terms and Conditions and Purchase Agreement
Entry to the performance site constitutes an agreement to the terms and conditions and purchase agreement outlined below. This is a legal document that describes your rights and responsibilities as a ticket holder and website user, including important information on the purchase of tickets
Cirque Bouglione USA LLC DBA Cirque de Paris (CDP) has taken every reasonable precaution to ensure the safety and security of patrons attending performances and will continue to provide the highest quality of customer care when dealing with customer related issues.
HEALTH ADVISORY: Cirque Bouglione USA LLC DBA Cirque de Paris would like to inform you that this show contains multiple sequences of flashing lights, fog, smoke and laser light effects which may cause difficulties for people with photosensitive epilepsy. Please consider this before purchasing tickets.
1. ASSUMPTION OF RISK:
1.a. Cirque Bouglione USA LLC DBA Cirque de Paris shall not be held liable for injury, death, damage, loss, accident, delays or irregularity which may have occurred by either persons or defect in any venue or facilities used by the circus.
1.b. By accessing the site or attending the show, you agree that Cirque Bouglione USA LLC DBA Cirque de Paris, its affiliates, licensors, suppliers, sponsors, and their respective directors, officers, employees, consultants, agents, or representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or other damages (including loss of business, data, profits, personal injury, death, or property damage) arising from the site, materials, linked sites, purchased products or services, or show attendance, under any contract, negligence, strict liability, or other theory. This includes, without limitation, damages from unauthorized access, site transmission interruptions, bugs, viruses, errors, or omissions in materials, or issues related to lost, stolen, or dishonored tickets. You assume all risks, liabilities, and responsibilities for any damages, including bodily harm, death or property loss, incurred during or in connection with the show. Your sole remedy for dissatisfaction is to stop using the materials or a personal withdrawal from the event site.
1.c. Cirque Bouglione USA LLC DBA Cirque de Paris is not responsible for any issues arising at the performance from the behavior of other patrons.
1.d. Cirque Bouglione USA LLC DBA Cirque de Paris does not accept liability for additional expenses or inconveniences caused directly or indirectly by events which are beyond CDP’s control or are not preventable by reasonable diligence including but not limited to war, civil disturbance, fire, floods, severe weather, acts of God, acts of government or any other authorities, accidents to or failure of machinery or equipment.
1.e. The maximum liability of Cirque Bouglione USA LLC DBA Cirque de Paris for all damages or causes of action is limited to the purchase price of the tickets detailed in the order confirmation. You waive all rights to claim damages or pursue legal action against Cirque Bouglione USA LLC DBA Cirque de Paris or related entities for any cause arising before, during, or after the show.
2. PHOTOGRAPHY & VIDEO:
2.a. Due to international copyright law, the use of professional video recording equipment or professional photography equipment is strictly prohibited (phone cameras are permitted).
2.b. For the safety of our artists and audience members, only pictures and short videos (without flash) taken below the shoulder height are permitted when using a small cellular device that fits in one’s pocket. You hereby grant CDP the right to use your image, likeness, actions and statements in any transmission, publication or reproduction of the show, in any medium or context, digital or print, without any further authorization or compensation.
3. CHANGES IN SHOW & SCHEDULE:
3.a. All sales are final. Cancellation of an order is not permitted after the order is processed.
3.b. Cirque de Paris and any event personnel reserve the right to cancel performances, change show details (pricing, location, venue, capacity, cast, showtimes & date) and refuse entry to any ticket holder at any time without notice.
3.c. In the event of a canceled performance, refunds will be automatically issued to people who have purchased tickets through “Strawhouse Ticketing”. They will be issued using the email address provided at the time of purchase. Please allow 5-7 working days for the bank processing.
3.c.i. If a performance is canceled moments before or during a performance, tickets will be refunded at the next most convenient time (please present ticket voucher for proof of sale).
3.d. Acts are subject to change and “Cirque de Paris” reserves the right to alter the content of the show at any time without notice. This is not grounds for a refund.
4. TICKET TERMS:
4.a. All prices are listed in US dollars (USD) or Canadian dollars (CAD) for Canadian shows.
4.b. Children’s pricing is from 2 years to 12 years inclusive. Ages 13 and up require an adult ticket.
4.c. Discount tickets, giveaway tickets, and any other ticket offers are non-refundable, and the resale is strictly prohibited.
4.d. In the case of a resold ticket, Cirque de Paris reserves the right to refuse entry or refund. The bearer of the ticket may also be denied entry to the performance.
4.e. A convenience fee will be charged and will appear on your credit card charge along with your order charges. The total amount is shown at checkout. By placing your order you are agreeing to these terms, and signify that you have understood and accept this convenience fee. In most situations, a convenience fee is added to the price of the ticket. We make every effort to keep this convenience charge as low as possible and this fee is non-refundable. This fee covers some overhead costs of the ticketing provider.
4.f. Cirque de Paris reserves the right to cancel a ticket order purchased through its website.
4.g. Cirque de Paris reserves the right to request a photo ID of the ticket holder.
4.h. All order purchase data (except credit card) is owned/retained by Straw House Ticketing Inc.
4.i. All advertised prices are SUBJECT TO CHANGE.
5. SOCIAL MEDIA:
5.a. By participating in any “Cirque de Paris” activity on Facebook or any other social media sites, you agree to do so in a respectful manner. “Cirque de Paris” reserves the right to remove any content that is deemed defamatory, offensive or a conflict of interest. “Cirque de Paris” reserves the right to remove irrelevant content deemed to consist of spam. “Cirque de Paris” also reserves the right to block individuals at any time or who repeatedly ignore the guidelines without further notice.
6. MERCHANDISE:
6.a. All merchandise is non-refundable, and there are no exchanges or upgrades.
7. INDEMNIFICATION:
7.a. You agree to indemnify, defend, and hold harmless Cirque Bouglione USA LLC DBA Cirque de Paris, its affiliates, licensors, suppliers, sponsors, and their respective directors, officers, employees, consultants, agents, and representatives from any claims, damages, losses, costs (including reasonable attorneys’ fees) arising from your breach of this Agreement, infringement of third-party intellectual property rights, or activities related to the site or show. The maximum liability of Cirque Bouglione USA LLC DBA Cirque de Paris is limited to the purchase price of the tickets detailed in the order confirmation. Some jurisdictions may restrict certain limitations.
Last Revised 28-May-2025 | Written in English